Smart911

Smart911 is a service available to the Leander community.

Smart911 is a free service that allows individuals to create a Safety Profile on the Smart911 website for their household that can include any information they may want 911 call takers and first responders to have in the event of an emergency, then if they need to dial 911 their Safety Profile will immediately display on the call taker's screen saving critical seconds and even minutes in response to the emergency.

When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 911 call taker, allowing them to send the right response teams to the right location with the right information. Responders can be made aware of many details they would not have known previously, and now fire crews can arrive at a house fire knowing how many people live in the home and the location of bedrooms, EMS can be advised of allergies or specific medical conditions and police can have the photo of a missing child in seconds rather than minutes or hours.

With Smart911, individuals can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more detailed, rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a Safety Profile. All information is optional and the individual has the ability to choose what details they would like to include.

Individuals are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 911. Smart911 is private and secure, is only used for emergency responses, and is only made available to the 911 system in the event of an emergency call.